Blog

Kylie Klopchin: Success Story

Success Story

Photo by Ted Dawson

 

Being a Realtor can be a stressful job that demands your attention at almost every hour of the day. because some things will need your immediate attention, sometimes it can be hard to be a great on-demand agent when you are at home having family time, or just even just relaxing. That being said there are times that you get a phone call that is not just a potential client, but is also a cry for help. I know that “cry for help” sounds a bit extreme for a real estate related situation, but this story is in fact about a cry for help.

 

I picked up my ringing phone and answered with my pleasant office greeting “Hello this is Kylie. How can I help you?” The voice I heard back was a woman’s voice that sounded confused. She needed help but didn’t really know where to start. So she called me. “I need help selling a house… I have a buyer but the bank is telling me it needs to be listed with an agent before I can sell it.” 

 

She was definitely right to call Green Light Real Estate. But if she had a buyer, why would she need to list the house? Well that’s where it gets complicated. The family had filed for bankruptcy and thought for the past two years they were caught up. They thought the mortgage had been part of the bankruptcy. Turns out that there was a misunderstanding, and they were still responsible for the mortgage, but hadn’t been paying for the last year. They had no knowledge of this, and their home, which was also the childhood home, was at risk of becoming a foreclosure. 

 

I asked them how I could help and what they needed me to do. They explained that they didn’t want this to linger any longer and that the bank needed an agent to price it at fair market value so it could receive as much as possible for the property. The home was officially in a short sale status. 

 

I met them at the house a few days later and we talked about the hardships they had faced. This was a sad turn of events because that it is a family home, and their hopes of finally getting this off of their shoulders were fading. We agreed to stop wasting time, to get it listed, and to get going on it! 

 

After a few days of running to the Town Clerk’s office, taking photos, pricing the home and the talking to different contact people at the bank, we were ready to get it listed. As soon as it was listed, the calls started to come in. The house was in rough shape because no one had lived there in a long time. There was definitely investment potential and flippers were interested. Because she had a buyer who had been trying to buy for a year, we received an offer almost immediately and submitted it. I was working with the sellers as well as helping the buyer, but the bank wanted the buyer to be represented. I have good working relationships with lots of area Realtors, so I was able to connect the buyer with a different agent, one whom I know, like, and trust. After a few rounds of negotiations, we were in an accepted contract. 

 

A short sale is an entity all its own, and a complex transaction. The amount of paperwork to confirm everyone is who they are, the number of people involved, and the sheer number of documents to be precisely prepared, signed, and notarized took massive chunks of time. It took multiple trips around several towns to collect paperwork and signatures to keep the transaction on track. We were in the final process to closing. 

 

To make a long story short, we went to closing after several months of waiting for the bank to work the numbers, hundreds of emails and countless miles driven to make this all come together. After the closing I received a huge hug from the seller. She told me that I had no clue how relieved they were and that they couldn’t have done it without me. The weight of the last few years had been lifted. They needed to work on getting their lives back on track, and now they had the opportunity to do so!

 

Here’s what the sellers had to say following the transaction:

“Kylie is amazing! We were in a kind of complicated situation and had pretty much lost hope but then we found Kylie. She was always very helpful and went above and beyond to help us get our house sold. I highly recommend Kylie for whatever your housing needs or situation might be. She will get the job done and will do it with a smile even when things look bleak. Kylie and her colleagues are absolutely wonderful!”

 

Sometimes my job can just be fun finding someone a first home or selling their home to move into their forever home. However, sometimes I can actually answer a literal cry for help and get people get their lives back on track. And that feels good.

 

Who do you know who’s thinking of making a move? They can be as complicated as this one, but they don’t have to be...Give me a call or email, and I promise to take great care of them!

    Comments

    1. No comments. Be the first to comment.

    Green Light Core Value #2

    Core Values: #2

     

    At GLRE we have a set of core values that keep us focused on why we’re Realtors, how we treat our customers, and what the community means to us.

     

     

    When I first started as an agent, in 2009, I asked a colleague, friend, and veteran Realtor (Charlie Clark) what did he like best about being a Realtor. Without missing a beat, he said it was the friendships. At the time, I thought that was just a friendly thing to say over Manhattans.

     

    But it’s true. At Green Light Real Estate, we’re not only friends (family even?) with each other, but we’ve become friends with lenders, appraisers, inspectors, contractors, Rita who delivers the mail, Sam at Pho Thai Express, and more.

     

    It’s really common for our customers and our clients to become our friends too. During a transaction, we get to know a lot about people’s lives. Which makes sense when you think about it. For those couple months, buyers and sellers spend more time with and more time talking to their Realtor than just about anyone else in their lives.

     

    Here are some recent examples of sincerely caring about the people in our community:

    We recently had buyers who were interested in keeping an AirBnB gig going, but they couldn’t because they didn’t have a property manager. Well, I happen to know someone who does just that. So, we made the introduction. That helps the buyers, the sellers, and the manager. And it comes from sincerely caring.

     

    We have another transaction where the seller’s situation changed dramatically from when she got into contract. The best thing for her to do was to not sell the house. While some real estate brokerages might have tried to talk her out of that, we changed gears and, in our client’s best interest, worked at unraveling the sale so she wouldn’t have to sell.

     

    Our company holiday party this year was at Twin City Lanes. Why? Because with kids, bowling, laser tag, and the arcade is more fun than just dinner! We’re all a big family, and all ages of the Green Light family had a great time. 

     

    Just this week we even had a company virtual happy hour. I know everyone’s lives are busy and unpredictable. Even so, many of the Green Lighters took time out of their days to have a social hang with our colleagues.

     

    The list goes on and on. It’s great to keep “good news” in mind. At Green Light Real Estate, our core value of “sincerely caring” makes sure we’re doing the right things, and we hope, makes people’s lives just that much better. 

     

    Call Green Light Real Estate at 802-225-6425 and speak with any of our awesome agents and brokers

    Or email Info@GreenLight-RealEstate.com.

    You can also follow us on FacebookInstagram or check out our listings on www.GreenLight-RealEstate.com

     

      Comments

      1. No comments. Be the first to comment.

      Out of State Lenders and Title Companies

      Out of State Lenders and Title Companies

      It’s great to have choices. But sometimes there are too many, and it makes making good choices hard. Here’s an example of what happens when you try to save a buck.

       

      We had a property listed for sale in Barre. When the offer came in, we negotiated, worked through the inspection, appraisal, everything. Honestly, it was a pretty straightforward transaction for the first month of escrow.

      But...the buyer (not our customer) chose to work with an out of state lender, and an out of state title company. That’s where things got complicated.

      The lender and the title company couldn’t, or wouldn’t, communicate with each other. They both sent emails to the buyer’s Realtor and to me saying that they couldn’t reach the other. That made zero sense, but it led to many delays.

      After a few emails where we were told “We just need this one more thing…” everything looked ready to close. But the title company wouldn’t schedule a closing date. Days passed. A week passed, and neither the lender nor the title company would agree to a closing date.

      Then, magically, we got an email that we were closing on Friday. This was on Tuesday. So, in three days, all the documents had to  be prepped, prorations calculated, documents reviewed, travel arrangements made, clean out of the house completed, and more. (My daughters and I spent a Friday evening cleaning out the basement and throwing things away.)

      Josephine and Willoughby helping clean out the basement on a lovely Friday evening.

       

      Since it was an out of state operation, and since we’re doing remote closings these days, we had to figure out the logistics of signing. The seller side, which was Green Light Real Estate, had things lined up, documents signed, power of attorney in place. The title company never told the buyer how much he needed to bring to closing, or that it needed to be in a cashiers check. They didn’t give any instructions to the notary public they hired to oversee signatures.

      Since instructions hadn’t been given, the buyer showed up without funds. We worked for three hours with an out of state deposit institution, and out of state lender to get funds transferred by wire. That turned out to be an impossibility. 

       

      Closing started 15 minutes ago...but I was the only one here.

       

      Closing was delayed, and the buyer couldn’t move in until Monday. I’m not sure if the buyer saved any money on fees. He probably didn’t. But he did get to pay for a weekend of hotel, additional missed time from work, additional fees for moving, and massive stress.

      I’m not saying that things always go perfectly smoothly with local lenders, but having a three hour closing and still not closing for two more days created a huge problem for the buyers. With a local lender, we could have talked with an actual person we know, and sort out problems. A local attorney would have known how to handle the situation, and not put everything in crisis mode.

       

      So please, please...make things easier on yourself when you’re buying or selling real estate in Central Vermont. Use a local lender. Use a local attorney.

       

      Call Green Light Real Estate at 802-225-6425 and speak with any of our awesome agents and brokers

      Or email Info@GreenLight-RealEstate.com.

      You can also follow us on FacebookInstagram or check out our listings on www.GreenLight-RealEstate.com

        Comments

        1. No comments. Be the first to comment.

        Lindsay Ericson: Success Story

        A Job Well Done

        Photo by Ted Dawson

         

        Steve and Patty came to Green Light Real Estate to list their home for sale.  They had a beautiful cape in Montpelier, and were downsizing to move in with family nearby. They had seen our signs all over town and knew we were the brokerage to hire! We got together a few times to sort out the details, work through the valuation, schedule the photographer, and agree on strategy, and were excited to get their property listed on the MLS.

         

        After a few showings, an offer was accepted and they were beyond ecstatic - but we still had some contingencies to get through. We worked together to get inspection items addressed, including some electrical work that needed to be done in order to satisfy the buyers' lender and a couple other miscellaneous items. We made a plan to get these issues resolved, and got it done.

         

        Steve was quite handy and luckily the house had been well maintained. With the help of an electrician, everything was completed!

         

        I work with a variety of buyers and sellers in Central Vermont. Everyone has a story and none are the same. The buyers in this transaction were organized and reasonable. They didn't have any outlandish requests and focused on the safety items that their home inspection discovered. Steve and Patty were pleased with the ending to their story in Montpelier.

         

        Who do you know who’s thinking of making a move?

        ...Give me a call or email, and I promise to take great care of them!

          Comments

          1. No comments. Be the first to comment.

          Lauren Gould: Success Story

          A Job Well Done

          Photo by Ted Dawson

           

          When Ariana contacted me with interest in a sweet little house with a beautiful location I was very excited.  The house spoke to me as soon as I saw it appear on the MLS, and I hoped that I’d have the opportunity to show it to a buyer.  

          Little did I know that I’d be helping a young family move from across the country and start a new life; introducing them to a new community, showing them the house 100% virtually, putting in an offer and getting it accepted- all before meeting in person.  

          I was careful and deliberate to describe not only the property in great detail,  but the community they would be moving into.  I wanted to give them an idea of the life they could have in our little part of Vermont, from winter driving to summer farmers’ markets.  We created not only a great working relationship but really connected on a personal level and I enjoyed every moment of getting to know her and her family.

           We worked through the logistics of time differences, spotty internet service at the property, timing inspections with cross country visits and everything came together.  There were lots of Facetime meets, text exchanges and family email chains but we kept our “eyes on the prize”.  

          Three months after we closed, and they had completed their move, we crossed paths and they filled me in on how happy they were in their new home. It was such a joyful reunion, like friends who had shared a common story with a happy ending. They even referred a neighbor of theirs who wanted to sell his house.  I smiled as I walked away, thinking

          This is exactly what I love about being a Realtor”.

           

          Who do you know who’s thinking of making a move?

          They can be as complicated as this set of transactions, but they don’t have to be

          ...Give me a call or email, and I promise to take great care of them!

            Comments

            1. No comments. Be the first to comment.

            How Does 2020 Stack Up?

            How Does 2020 Stack Up?

            The last few months have been, shall we say, unusual.

            Let's see how 2020 compares to years past.

             

            Photo by Francesca Tosolini

             

            Why does it seem like the market is so hot? Because it is. The number of new listings is way down. But the number of houses that have gone under contract is way up. Supply and demand!

             

            Side note: Hey Sellers! We have been hired by MANY buyers to help them buy a house. Call us, and we can play matchmaker.

             

            Almost all of that shortage in new listings has taken place in April and May:

             

             

            And, almost all of the runup in houses getting into contract has taken place May 1-June 15:

             

             

            You're not going crazy. It's a REALLY tight market right now in Central Vermont. The best thing to do is to get an expert from Green Light Real Estate to help you find, negotiate, and buy in this market. And don't worry, should you get stuck in a multi-bid situation as a result of this hot market, we've got your back.

             

            Call our office at 802-225-6425, email Info@GreenLight-RealEstate.com or get in touch with any of our awesome agents and brokers

            You can also follow us on FacebookInstagram and check out our listings on www.GreenLight-RealEstate.com

              Comments

              1. No comments. Be the first to comment.

              How to Win a Multi-Bid Situation

              How to Win a Multi-Bid Situation

              When the market is hot, which it is right now, buyers have to have a few extra tricks up their sleeves to get the house they want.

              Photo by Scott Graham

               

              Here are some good strategies to use to help when you’re in a good old fashioned bidding war:

               

              • Be prepared! Have your pre-approval letter in place. You can even get a couple letters, say in $25,000 increments. Then you can give whichever one makes the most sense with your offer. Also, it can help to be working with a local bank. Many sellers and listing agents would prefer to be working with a lender they actually know and not a cog in a wheel in a massive lending operation in Michigan or Texas (and yes, I’m talking about you--Quicken and USAA).

               

              • Come strong and come hard. Make your best offer, knowing that you may have to pay above the asking price. When you go on a first date, do you dress up and plan just enough to keep someone interested? Or do you go above and beyond? This not the time to do the bare minimum.

               

              • Reign in those contingencies. In a multi-bid situation, the fewer contingencies, the better your offer looks. You don’t have to get rid of the inspection contingency, but you could limit it in terms of the items to be “contingent”, a dollar figure, shortening the time frame, or more. 

               

              **Bonus tip! Don’t think that you’ll be able to do significant post-inspection negotiations. If there were three offers, it’s pretty likely that the other two are still looking for a house.**

               

              • Write a love letter. Hey, it helps sometimes. Tell the seller what you love about their house, and a little about yourself.

               

              • Show them the money. Make a big deposit. Or, make it non-refundable at a certain point. Or, how about sharing your credit score, your employment history, even some of your financial records with the sellers so they know that you’re able to buy their house. For that matter, give them your resume. They’ll get to know you. And maybe that professional network will help you.

               

              • Use an escalation clause. Promise to pay more than another offer. Best to talk this strategy with your Green Light Real Estate agent, because sometimes this confuses sellers and sellers’ agents. It’s not really that complicated, but still.

               

              • And the best...don’t have a bidding war! Your agent can just call the sellers’ agent and ask “Hey, these people want to buy the house. What will it take for the sellers go with them?” Honestly, it might be another $5000, or that the seller gets to leave the basement furniture. Big deal! If you get into a bidding war, you’re easily paying that much more anyway. Plus that bidding war is a zillion times more stressful.

               

              These are just a few ways to help buyers get the house in a hot market.

               

              For more details, more strategies, and more ways to make sure that you get your house,

              call 802-225-6425 and speak with any of our awesome agents and brokers

              Or email Info@GreenLight-RealEstate.com.

              You can also follow us on FacebookInstagram or check out our listings on www.GreenLight-RealEstate.com

               

              Can't get enough of this multi-bid info? We get it, that's why we also made this easy to digest Youtube video on the topic. Enjoy!

               

               

                Comments

                1. No comments. Be the first to comment.

                FAQ: Are you on Zillow?

                FAQ: Are you on Zillow?

                One question that sellers ask us from time to time is “Are you on Zillow?”

                 

                The short answer is yes.

                 

                Zillow, Realtor.com, Trulia, Homesnap, and countless other real estate sites get their information directly from the Multiple Listing Service (MLS). 

                 

                Green Light Real Estate participates in the MLS. If you really want to go deep, the MLS that Vermont is in is the New England Real Estate Network, or NEREN. That means that all of our listings can be found on sites such as Zillow, as well as any other real estate site that buyers use.

                 

                We know that many buyers like to use Zillow to look for homes. We post all of our listings and our past sales on Zillow, as well as all of our reviews from past clients, because this is the type of information that buyers like to see.

                 

                And when your house is for sale, you want your real estate brokerage to do the things that buyers like!

                 

                Last, we have just a couple of cautions about using real estate portals such as Zillow.

                 

                First, they’re not always accurate. Sometimes they show a house is for sale when it really isn’t. If you’re ever unsure, just call, text, or email Green Light Real Estate and we can verify. 

                 

                Second, their estimates of value are not always very accurate. The value of a house is not simply an algorithm. It’s not just a mathematical function of the square feet, zip code, number of bedrooms, and lot size. Condition, layout, micro-location, updates and much, much more factor into the value. 

                 

                We recently listed a house for sale at 174% of the Zestimate, because that’s what the local market and recent comparable sales indicated.  

                 

                It went under contract in two days. At full asking price.

                 

                Yes, we do put our listings on Zillow.

                Yes, we do get inquiries from buyers through Zillow.

                And yes, we do everything we can to get our sellers’ houses sold. 

                 

                For more information, call 802-225-6425 and speak with any of our awesome agents and brokers

                Or email Info@GreenLight-RealEstate.com.

                You can also follow us on FacebookInstagram or check out our listings on www.GreenLight-RealEstate.com

                 

                  Comments

                  1. No comments. Be the first to comment.

                  Mortgage Help: Fannie and Forbearance

                  Mortgage Help: Fannie Mae and Forbearance

                   

                  There is no denying that the slowdown / shutdown from COVID-19 is goinig to have very real impacts on people's finances. Loss of income and drawing down of savings may make it challenging for some to make their mortgage payments. And for others, who are at risk for foreclosure, the fears can be even greater right now.

                   

                  Here's a link to Fannie's website with the hows and whats of mortgage forbearance.

                   

                  Fannie Mae has made it possible to get some help with paying your mortgage. No, they won't pay it for you, but you may be able to postpone payments for up to 12 months. You actually have to be proactive to use this resource.

                   

                  Here's a link to more information and directions on what you need to do.

                   

                  The gist is that if, due to economic hardships related to COVID-19, you may be able to delay making mortgage payments, and that might really take a lot of stress out of an otherwise stressful time.

                   

                  Have further questions? Feel free to contact us via email at info@GreenLight-RealEstate.com or via phone at 802-225-6425.

                   

                  From all of us at Green Light Real Estate,

                  be well, stay safe, and take care of those around you.

                  We're getting through this together.

                   

                  Follow us on Facebook, Instagram or check out our listings on www.GreenLight-RealEstate.com

                    Comments

                    1. No comments. Be the first to comment.

                    COVID-19 and Foreclosures

                    COVID-19 and Foreclosures

                     

                    It's always been true that one of the leading causes of foreclosure is getting sick. Another leading cause is losing one's job. 

                     

                    Combining a pandemic with an economic shutdown can cause massive strain on a family's financial position. And adding the fear of losing your house to foreclosure in the midst of all of it might just be too much.

                     

                    To help, Fannie Mae has made changes in how foreclosures are being handled: They're being paused for 60 days. We're not completely sure what the economy will be like in 60 days (for the country or for any individual household), but this can at least give some temporary assurance that people aren't going to be kicked out of their homes.

                     

                    Here's a link to more information and details from Fannie Mae.

                     

                    This doesn't mean that you don't have to pay the mortgage eventually, or that if you're on the path to foreclosure during those 60 days that foreclosure proceedings won't pick back up.

                     

                    If you think you're on the path to being foreclosed, PLEASE contact Green Light Real Estate. There may be things that can be done to help. Maybe your house is worth more than you think. Maybe there is a buyer who could move quickly with the price you need. Maybe your house is a good candidate for a short sale. We help people in situations like this all the time. You just have to ASK. And, maybe there isn't anything that can be done. Maybe the house is going to be foreclosed on. But you'll at least have done everything you could.

                    You can contact us via email at info@GreenLight-RealEstate.com or via phone at 802-225-6425.

                     

                    From all of us at Green Light Real Estate,

                    take care of yourself and those around you.

                    We're getting through this together.

                     

                     Follow us on Facebook, Instagram or check out our listings on www.GreenLight-RealEstate.com

                      Comments

                      1. No comments. Be the first to comment.